Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

FINANCIAL AND INSURANCE INFORMATION

For patient billing inquiries, please contact Patient Financial Services at 845.794.3300, Extension 2591.

A hospital stay for many patients and their families can be overwhelming simply because of the amount of paperwork -- forms to be filled out, information presented and financial or insurance applications. We hope the information provided here will help you feel more comfortable with what Catskill Regional Medical Center offers in assistance and insurances we accept.

In emergency situations, Catskill Regional Medical Center provides care regardless of ability to pay. In non-emergency situations, we work with patients so that they can get needed health care without finances being an issue. We help obtain certain financial assistance or provide information about where to go for assistance. Our comprehensive registration process verifies personal information and insurance eligibility. This reduces the chance that information might be incorrect. Though this may make registration take a bit longer, remember that the purpose of a thorough review is to assure that you and your family get the best health care with the lowest possible expense.

Catskill Regional Medical Center does not know the details of every insurance provider or managed care organization. It is your responsibility to confirm where you may go and what is included in your insurance coverage. You are responsible for providing current and accurate information. If you don't, your insurance company may reduce your benefits or impose penalties.


Financial Assistance Program

Patient Access, 845.794.3300, Extension 2418 or 2241

The purpose of this program is to provide a lower cost for people who have no other insurance. An application can be downloaded here or obtained at our Patient Access Department and at all hospital providers. Also, please refer to the current charity care levels from the State of New York below.

Financial Assistance Income Eligibility Chart

Financial Assistance Application


Medicaid

Medicaid is a program that is run by the State of New York and funded by both the State and the federal Government. Medicaid is for patients who do not have other health insurance. Eligibility is determined by your local Department of Social Services office and is dependent upon family size, earnings and other criteria. Medicaid is very comprehensive and covers nearly all aspects of healthcare. Some services do require a co-payment. We do have assistance for inpatient services provided by a representative in our Patient Access Department. It is best to obtain and coordinate all the benefits you are entitled to from your local office of Department of Social Services.

Catskill Regional Medical Center accepts NYS Medicaid and the following Medicaid HMOs


Maternal/Infant Services

Maternal Infant Services does work with Catskill Regional Medical Center to help coordinate benefits and services. Forms are available at our Patient Access Department and are regularly collected to assure all patients who qualify to attain services. The WIC (Women's, Infants and Children) Program is also coordinated with CRMC.


Medicare

Medicare is available for adults who are 65 or older, permanently disabled and receiving Social Security and certain other debilitating conditions. Medicare is a federally administered program and must be obtained through Social Security. Medicare Part A provides inpatient hospital benefits. Medicare Part B allows recipients to obtain other hospital services including but not limited to: emergency services, outpatient surgery, diagnostic testing in an outpatient setting and physician services. Please refer to your Medicare card for your provided benefits and co-payment requirements.

Catskill Regional Medical Center accepts Medicare and the following Medicare HMOs

Medicare Inpatient Notice of Rights

Aviso de derechos del paciente de Medicare


Health Insurance

Every insurance company and managed care organization has different rules for their policyholders. Coverage differs for each company and even different policies levels within the same company. It is very important that each policy holder understands their plan and benefits. Plans vary in many different ways, including inpatient hospital benefits, allowable surgical procedures, required co-payments and deductibles, physician participation, pharmacy benefits, etc. Typically, contact information can be found to secure this kind of information on the back of your insurance card or the company's website. If you obtain your insurance through your employer, your human resources department can most likely assist and direct you.

Catskill Regional Medical Center accepts the following Insurances and Managed Care Programs

For Behavioral Health, Catskill Regional Medical Center accepts the following Insurances and Managed Care Programs

Click here for recent patient feedback